Turbo Tax
Do they really know what they are doing?

I attempted Turbotax for my fees. To begin with they state this is just a free processing, they include for that Condition, then your National. I e-submitted my documents plus they were refused. Turbotax recommended me to check out these steps to fix my error with my national document:

To create modifications follow these actions:

1. Available TurboTax and choose the "Breaks & Breaks" sub-tab situated underneath the Federal Taxes bill.

2. Select "Discover By Myself" about the display entitled Let Us Find Your Breaks and Breaks.

3. Select "Update" alongside the Producing Work Pay Credit situated underneath the You As Well As Your Family area.

4. Select "Proceed" about the display entitled The Building Work Pay Credit.

5. About the display entitled "Government Advantages" ensure that you reply the issue precisely.

6. Finally, & most notably, ensure that you choose the "Proceed" switch about the base of every screen before you return to the Your Breaks and Breaks display.

The thing is, there's NO display named "Government Advantages'? I approached them by telephone (after waiting on-hold for 1hr, half an hour and 96 seconds). Darlease from Turbotax was RUDE and didn't wish to assist me. She set me on-hold many more occasions. Was not able to reply why this display was absent after which explained it had been OUR problem for examining the incorrect container!!! She explained to begin throughout which period examine the right container which won't occur again? I'll NEVER use Turbotax again!!! Omg!!!

Company: Turbo Tax
Country: USA
State: Ohio

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