GE Money Bank, Walmart Moneycard
ATM Dispensed $20 of $300 Requested but $280 Not Returned

I went to the Exxon Station today to get $300 from my MoneyCard so I could pick up my vehicle from the repair shop. The ATM said it was processing but only gave me $20 out of the $300. It said it was adjusting my account to reflect the change but was out of funds and could not complete the transaction. After a few minutes it gave me a receipt that stated request: $300 Dispensed $20 plus the $2.50 fee. I went to a bank to attempt the transaction but it declined. I called GE Money Bank and it said that I have exceeded my daily allowance of ATM transactions but this wasn't so. I faxed them the receipt showing what happened. They tell me it could take up to ten days to fix the problem meanwhile I am out $280 because it took the total out of my account based on the attempted transaction but GE Money Bank refuses to put the $280 back into my account. This is dishonest because I clearly showed them that the atm failed to dispense the requested funds and only gave me $20. When the ATM found it didn't have the money it should have not taken funds from my account and GE Money Bank should be able to refund to my account the $280 right off the bat with the receipt I faxed them. But they refuse.

Company: GE Money Bank, Walmart Moneycard
Country: USA
State: California
City: Monrovia
Address: P.O. Box 1187
Phone: 18779374098

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