Wells Fargo Home Mortgage
Bad business practices

Wells Fargo contacted me about refinancing my loan to get a better interest rate. Since I had paid off 2 other houses with them and have excellent credit I told them as long as it was a simple process I would agree. The next day I went to my bank and got a cashiers check for $20,000.00 and took it to a branch to pay down on my principle. About 2 hrs later a loan officer called and asked me where I got the money for the cashiers check, I told her it was from my money market account and the proceeds from a sale of commercial property, not that it is any of their business. She told me unless I provided her with a statement from my money market account and proof of the sale I could not proceed, so I said ok we will not proceed. I went straight back to the bank to get my cashiers check back and they refused. They said they don't refund money! I will never do business with Wells Fargo again and am shopping for a new company to refi with.

Company: Wells Fargo Home Mortgage
Country: USA
State: Texas
City: Dallas
Address: 9508 Garland Rd

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