Ocwen
Loan Modification

I have been trying to get loan modification from this company. I was also transferred from Taylor and bean, Cenlar then this freaking company callled OCwen. I originally filed my application back in Dec. They kept saying my documents were incomplete. Saying that i did not submit my checkstub. I sent it several times via email, fax and mailed still having issues with it until they said that im not responding to their request. I called several time and left several messages. Not one phone call was ever returned. Until i gave up but i still kept paying on time until now. I am not going on 4 mos behind on my payment. I submitted another loan modication on 11/04. I got a letter from them saying that i was denied dues to incomplete documents and that i did not respond with in 30 days they said they requested the missing documentations. Not once i ever got a letter from except that denied letter. I called and got a VM again. Cant leave a full message. It only gives you 10 sec to leave your messages. I doubt that im going to get a call back. NOw i dont know what to do. I know i cant catch up with my behind payments. I know i am qualified for this loan modification becuase my income is not enough to pay all my expenses. So anybody out there who can maybe give me advice so that I wont go into foreclosure. Im single mom with two kids. Im so frustrated with this company. I cant get anybody on the phone to talk to..

Company: Ocwen
Country: USA

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