Western Union
False advertising

I have never personally utilized Western Union before. Therefore, I Have simply encounter a scenario where I had a need to cable resources in the U.S. To China. I produced a on the site and joined my lenderis money card information to get going. After trying to finish the deal, I obtained a note that mentioned, "your cost was rejected by your lender." I subsequently approached my lender to locate that my consideration and my card were in excellent working order. I tried once again to accomplish the WU deal to get a I'd not have the ability to finish any dealings both online or by phone which I'd have to actually get into a WU area easily desired to send cash. I believed WU might have merely had a "connection" problem with my lenderis money card program, and so I adjusted my report with my checking account info to try the 3-evening deal straight in the consideration. Nevertheless, when WU's site attempted to gain access to the financial institution bill to confirm info, WUis website simply timed out. I subsequently went one-step more and joined a charge card into my consideration and attempted the deal one final time... Same outcome... Refused. After calling WUis customer care, all I really could get free from them was they use a number of different techniques to protect customers. Nevertheless, there is no solution why I had been denied, or as to the degree and/or just how long I'd continue being denied. The repetition merely educated me that I'd have to look for a WU area to deliver resources. Therefore, listed here is my problem... Why might the corporation promote something they clearly don't provide? Why might they direct clients to think this support exists? And lastly, why the * did I have to spend hrs of my day entering individual account info, then talking with customer support representatives simply to discover that I nevertheless should actually get into a WU area to deliver the resources? No... This type of support (or even the absence thereof) simply created an eternity impact on me. I'll NEVER make an effort to use WU again and certainly will merely spend the several additional bucks to do cable transactions immediately with my lender. Wu... Stop losing customer's moment!!!

Company: Western Union
Country: USA

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