National Recovery Agency
Fraud

Same as all the others... Received a letter out of the blue that stating I owe Doubleday Book Club (717) 918-2665) money for not fulfilling my agreement. Letter was from NRA. The letter stated two different amounts of money owed ($96.65 and $72.96) and also stated I could pay and then get vouchers to get the actual books. This seemed strange so I called NRA. The gentlemen that answered (Albert) could only state that I opened the account in April 10 but could not provide any other details about the debt or contact information for DBC, who is their client. He said I should "google" them. This seemed even stranger. I looked up NRA and saw all the complaints... So many similar to mine in addition to complaints about harrassment and Fair Debt Collection Act violations. I filed a complaint with the Federal Trade Commission and Better Business Bureau (which has over 200 complaints about NRA in the last 12 months). Also found over 40 active federal lawsuits against them. I faxed NRA a letter stating that I dispute the charges, what I found on the internet and the complaints I filed. I also checked my credit reports (luckily not on them) and contacted Doubleday. Doubleday did not have email or phone listed but had a customer online form, which I filled out. DBC also gave me the run around, asking for information that was in the email traffic or fishing for information (ie "Did you ever live in xxx city/state?) and I went back and forth several times. I asked to see proof of an account or documentation which showed that I signed up for the account but they could never produce. I finally received an email stating that the account has been deleted and request for payment is been dropped. I will be saving that email! Good luck!

Company: National Recovery Agency
Country: USA
State: Pennsylvania
City: Harrisburg
Site: nationalrecovery.com

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