Janian&associates
Misleading No loan modification done, no money refund

More than 15 months ago I have signed the contract/agreement with the law Office of Janian and Associates to help me with the loan modification for my house with my lender Washington Mutual/Chase now. Since that the comunication has been very poor. Company failed to respond to complaints, I have been calling them to find out about the status of my loan modification.in the same time I was calling the lender, which suppossed to be their job to do it. My file has ben transfered to many negotiators (Edie, Arlena, Jose, Daniel, Hadi...?) None of them has followed through!!!

I kept calling them and sending the e-mails to them in order to get some info on the any update of the loan modification. Many times, they were not responding on the messagges that I was living on their voice mails. The service was extremly poor.

After all I have decided to give up and I requested in writting to get my refund money back. I have negotiated my self with the lender anyway. I have tried to find the branch manager or the director, Mr. Renee K. Finally he e-mail me back saying that "he gave the order to refund me money back", but. But. It takes "30 bussines days to get my refund",??? 30 days expired, I never received my refund, I e-mail him and I sent certified letter stating that I will be taking them to the small claim court, which I will be doing today. What else we can do it???

Company: Janian&associates
Country: USA
State: California
City: Glendale
Address: 1156 North Brand Boulevard
Phone: 8773694529
Site: janianandassociates.com

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