Chase Bank
Time for Chase to be downsized - Continental Master Card

For the first time in 5 years I was one day late with my Chase Continental Master Card payment, I admit that it was my error, but considering they are charging outrageous interest rates and they were kept in existence by a bailout, I feel that they should be willing to waive that one $39 late fee. The representative was quite matter of fact when she said that they do not negotiate fees, I said fine, please close the account and she did so without argument. The funny part to me is the fact that the entire conversation lasted less than a minute. That makes it obvious to me that they feel that my business is not important to them. Maybe I should look to re do my car loan with someone else? I think that we are well past the time to break all of the big banks up and take us back to the time when banks were all local state banks.

Company: Chase Bank
Country: USA

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