Western Union
Poor customer service - denied transfe

Business & Finance

I experimented with utilize Western Nation to cable some cash to my adolescent boy and his friends who went from Illinois to FL and were trying to purchase their resort but were experiencing bank card limitations over a vacation weekend.

Western Union got all my own information, charge card information, driver's permit as well as social security number. After about 20 units to be online with somebody who eventually accepted he was within an office in Mexico Area, he explained these were likely to need to decrease the move. He explained my charge card was good however they couldn't confirm my identification. He declined to inform me more saying that it had been a breach for him to inform me good reasons for the refusal.

It was ridiculous. I've a higher credit rating, have existed within the same house and worked within the same work for two decades, etc. The individual I talked with by telephone couldn't speak English nicely and kept saying info improperly, to ensure that was probably the issue. After I eventually talked together with his boss, he was rude and ostensibly declined to reply me after I questioned what I really could supply for them to obtain the cash moved from Illinois to FL.

I'll NEVER make an effort to make use of this organization again.


Company: Western Union
Country: USA
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