BBVA Compass Bank
NSF Charges

I check my account regurally online. It was a Wednesday afternoon I noticed that my account was short, so I got up Thursday morning and deposited enough money to cover what would have been in the negative. I was busy with doctor visits the rest of the day! Friday morning I checked my account and Compass had taken out three different $38 NSF charges. I called them and got the run around. I called back on Monday, again got the run around! Later that afternoon, I checked my account again and the bank had taken out another $38 NSF charge! I don't mind telling you I was upset! I called back, and was instructed to wait til Tuesday morning to call back! I called back Tues. Morning and this time I went straight to the Branch Manager which informed me that there was nothing she could do! This is ridiculous, I don't think I should have gotten those charges, I made the deposit, but the bank took out the NSF charges before depositing my money! Why is it they take out the NSF charges BEFORE depositing your deposit?

Company: BBVA Compass Bank
Country: USA
State: Alabama
City: Albertville

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