4over
Customer loaylty and service
- 05-06-2010
- 44
After being truly a client, and investing in numerous purchases, my bill was handicapped. I named, approached them electronically, and got numerous foolish reponses. Lastly, after I delivered a terse e-mail, I acquired a significant reaction.
When I hadn't requested in a few months, my bill was ended. Imagine if Sears and Mastercard had this plan?
Our company might tank easily switched away a clinet, regardless of how long the final contact have been.
Their plan appears to br client disservice from my expereeince using the telephone and mail connections.
Company: 4over
Country: USA