AT&T
Uses Outsource Customer Service / Treats Outsource Workers Terrible

My spouse works to get a customer support company that's a with AT&T. Though she was just educated for revenue she's likely to supply customer support when it comes to troubleshooting equipment problems. She and none of her co workers were educated for that type of support. Additionally they frighten employees once they do not fulfill a revenue allowance and cheat employees from profits. They'll contact clients these employees supply service for of course if these clients do not say precisely the service the client service representative supplied was "really happy, " that individual drops that fee and it is susceptible to disiplinary action, even when the client claims these were satisfied using the support. They likewise have plenty of manditory overtime times from time to time. The stark reality is AT&T doesn't supply troubleshooting customer support directly, they utilize outsource companies to do this, to ensure that them-not to possess to cope with any clients directly. I strongly urge visitors to call at&t and complain to them about that dishonest practice!!! When you have a mobile phone from that organization, jeopardize to drop your service together! Run and verizon offers better service for me

Company: AT&T
Country: USA

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