Chase Visa Mileage Plus
Minimum Interest Charge Added Even Though Bill Paid in Full on Time
- 04-20-2010
- 9
I pay the total balance on my Chase Visa account on line through my Chase Bank checking account. I use the bill due date as the pay date. It takes about 2 days to post. In the interim Visa adds a $39 late fee then removes it when the payments posts. This month after the late fee was credited they posted a $1.50 minimum interest charge R (other) to my account. I called customer service to ask what it was. They didn't know and offered to remove it "as a courtesy". So why am I complaining? It occurred to me that many people might not want to or have the time to deal with the hassle of calling to have such a small charge removed. If Visa added this charge to everyone's account knowing many wouldn't complain, they would collect a tidy sum of money.
Company: Chase Visa Mileage Plus
Country: USA
State: Delaware
City: Wilmington
Address: PO Box 15153
Phone: 8005377783
Site: chase.com