Elan Financial Services Cardmember Service
Riverview Community Bank Fraudulent charges removed then charged back to card @ 30% interest rate!

Last year I was the victim of identity theft and several of my credit cards were compromised. I filed a police report and every card company except for one, did what they said they would do and removed the charges that I did not make.
The credit card who is ripping me off blind is Riverview Community Bank (Visa card) AKA Elan Financial Services. This company harasses me at least 3 times every day of the week by phone and at least once a week by mail.
When I reported the fraud last summer, they removed the charges and sent me the affadavit to sign, which I sent back the very next day. Well 2 months later, they charged them back to me and now at the rate of 30%! They lied and said I never sent the paperwork back!
They even faxed me another affadavit when I contacted them by phone and I faxed it back within minutes and still they will not remove these charges!
Then they told me to write them a letter explaining this mess. Well as you can guess, it was totally ignored and never acknowledged. I even included the police report but it made no difference.
This has put me over the credit limit so the fees are increasing very quickly. I continue to make $50 a month payments which is twice what the min. Payment is without these charges! They state my balance is $1,698.17 now and my limit is $1,500. The accurate balance is around $240 or less!
I am disabled and on Social Security. I can't afford these bogus charges and they are destroying my credit! I am very stressed over this and feel like it will never be resolved because no one listens at that company!

Company: Elan Financial Services Cardmember Service
Country: USA
State: Missouri
City: Saint LOUIS
Address: P.O. BOX 108
Phone: 8006764060

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