Mutual of Omaha Insurance
Misleading New Agents

The Mutual of Omaha management advertised.industry Leading Training. Work for yourself but not by yourself. Displayed income earning scenarios for first year agents easily making $70 to $80K per year. With greater possibilities of over $110K. Thus justifying paying $750 per months for a proven lead purchasing program.

Managers stated new policy's should be set up as BSP. (monthly bank service plan). The managers never mentioned a BSP cuts your up-front commission in half making the product management pushed us to sell cost more in gas and lead price then the commission pays. This has me paying Mutual of Omaha out of my personal money to give them new business.in my interviews I was told I would receive higher commissions if I came under contract with no bonus or trips. Reality has been I receive less then standard agents. My complaints to upper management offered a polite phone call stating new agents are Mutual of Omaha's number ONE customers and things are going to change soon. Next week something is happening that can not be discussed. 2 weeks later, NO CHANGES explanations, phone calls, or replies to many e-mails.

The training and support stated and advertised was miss-stated. The compensation was miss-stated. After several months I am in debt to Mutual of Omaha over $700 dollars on top of my $1100.00 in fuel expenses. 5 policies written BSP for a potential commission of less then $250.00... The General Manager addressed my complaints and said he could not help me because of the contract they made for me is a HIGHBREED. He also said he would eliminate my debt to Mutual of Omaha because it is the right thing to do and he said he is a nice guy. I responded to his debt offer 1 week later and it is not eliminated. He wanted to know what my plans are. He NEVER made any stipulations when the offer was made.

It appears more false statements made verbally. These verbal miss-statements have happened on all levels of management. From District Hiring managers, General mangers and main office directors. And HR offers no explanation to my Hiring managers statements I would be paid higher commissions. Rather they quote contract paragraphs on pages in the contract I never signed or was shown when I did sign contracts. These were added with out my approval or review.

Company: Mutual of Omaha Insurance
Country: USA

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