Stonebridge Life Insurance
Unauthorized debiting

You say "companies monitor us and see your review". Apparently Stonebridge doesn't care about bad reviews, claiming "anyone can write anything they want".
My mother is in a nursing home and is widowed. A policy she apparently had before 2003 was cancelled in 2003. Going through her bank statements, it is evident that Stonebridge either kept debiting her bank account for premiums, or started debiting the account again in 2004. Approximately $1300 has been withdrawn from her account. When confronted with this, the person on the phone couldn't even find her in their system! But, did find that she had cancelled the policy in 2003. I'm told to fax them a letter and they will look into it, but in the meantime they continue to withdraw premiums. The bank is now involved, and soon the State Attorney General.
After reading all the reviews, I wonder how such a business can continue.

Company: Stonebridge Life Insurance
Country: USA

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