Liberty Tax Service
Overcharge & no fee disclosure

I had been cited a cost of $89 for my tax-preparation before any paperwork was started and was informed that used to donot need to spend until my return came. Our fees were organized on January 27 and my reimbursement was said to be within the Freedom Duty workplace by January 5. There is no reference to every other costs durring my business deal. While my tax-preparation was completed, I considered abandon and that I was call-over towards the table again and was handed 10 five-dollar costs. I inquired exactly what the $50 was for and was informed it had been a to ensure that I'd inform my family and friends about Freedom Tax. It had been created clear from the consultant this $50 wasn't, by any means, associated with my return or costs. It had been free and obvious. About the 19th of Feb I obtained a declaration from Republic Lender displaying that $289 was taken for planning fees, another $20 for transmitter fees, and another $29.95 for reimbursement management fees. An overall total of $249.95 over what I had been cited originally. An individual who recognized himself as Wendy Cohen, the area supervisor stated she'd deliver me a look for $50 to solve the problem. Which was $199.95 lacking that which was obtained from my check, unauthorized. I rejected the $50 check and required the entire amount. I had been informed that there is nothing she (Wendy) might do beyond that. Upon calling Freedom Tax headquarters, I discovered that Wendy Cohen isn't the area manager, she's just the manager. I'm decieved by Liberty Tax and its own brokers and that I believe I had been deliberately deceive and robbed of cash because of me in the government. I'd such as the total quantity beyond the $89 I had been cited for planning costs, the entire quantity being $249.95.

Company: Liberty Tax Service
Country: USA

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