Direct TV
Cancelled and was billed

Business & Finance

I requested a bundle from Direct TV including AT&T whilst the telephone supplier. Direct TV sent a specialist (contracted-out from another organization) arrived and connected my meal and AT&T arrived and linked my telephone. Afterward An Immediate TV superviser arrived to ensure anything was done-up to specifications and unearthed that my type of website wasn't great due to bushes preventing the sign. It probably moves without saying I caught the support. I also known as AT&T and terminated the support and maintained receiving expenses for weeks afterward. I kept calling repeatedly and informed them-they were getting me to get a support I never received. It got me six months to ultimately get Immediate TV to complete away using the statement. Lastly AT&T stop giving me expenses but ultimately delivered the ultimate statement to some bill collector. While individuals cancel of course if Primary TV will provide package offers and contract-out to others, it's their work to ensure they likewise cancel with these companies when people DO stop. After I originally approached the folks who related my wire (that was the organization who contracted-out for them-and settled the specialist who did the job) they explained when I closed the document I had been required towards the 3-year agreement. I stated quite simply I'm likely to need to spend you to get a support for 3 years that we am not recieving since you connected me with no correct sign. She (the superviser) stated, "ostensibly, yes, you're. You CLOSED the conract." I stated, yes but which was prior to the superviser arrived to check on the signal power. She stated "that isn't my issue."

Simply wished to put in a small notice: for this reason I dislike these large businesses. They make the most of the truth that they're large businesses and mess the folks who maintain them running a business. They employ individuals who seem like they do not desire to be troubled whenever you contact them. They're NOT useful. They're rude.


Company: Direct TV
Country: USA
State: North Carolina
City: Chapel Hill
  <     >  

RELATED COMPLAINTS

Verizon DSL
Excessively poor customer support!

Direct TV
Keep clear, they are incompetant and Liars

Direct TV
Theft, Fraud, Harassment

Direct TV
Adding NFL package without my authorization

Direct TV
Contract dispute, terrible customer service, idiot installers

Direct TV
Charging me after cancellation

Direct TV
Service, Promises, Billing, Cancilation

Direct TV
Read The Fine Print If You Get It

ATT U-Verse
Overcharges/Refund Card

Direct TV
Deceptive practices