Woodforest Bank
Refused Service - Treated Like Criminal

I've been a merchant account-owner with WoodForest Lender for nearly 6 years. During the last 5 decades, my organization has direct-deposited from their paycheck consideration into my bill every 14 days like clockwork. Nevertheless, after I went directly into deposit 2 checks, equally from my organization and equally in the same paycheck consideration, I had been requested a battery of concerns concerning the supply of the checks, the credibility of the checks, etc. I responded each one of these, despite the fact that there is no reason behind questioning. Furthermore, the supervisor on-duty was named to ‘verify’ the inspections prior to the deposit might be created.

I’ve never offered a look for deposit which was poor, and I’ve never requested the financial institution to assume liability for my inspections by producing resources open to me instantly. When they experience there's a using the inspections, they're nicely inside their privileges to put on the deposit till they receive money resources in the guarantor of this check.

I had been permitted to create the deposit, although not without having to be asked openly concerning the credibility of the inspections. I had been insulted to express minimal. Easily had fallen the inspections within an envelope and transferred them through the ATM, wouldn't it ask me such concerns?

Today noted the head of poor customer support. I offered a cashier’s check built out to my boy, and also the teller wouldn't I would like to create the deposit. There's ample profit my consideration to protect the sign in the function that it returned NSF, but which was considered unnecessary. The only path I'd be permitted to deposit the check would be to have my boy present, together with his identification, “SO THE THEY CAN VERIFY HE BACKED THE CHECK TO YOU.” These were the precise phrases utilized by the teller

I’ve had some poor customer support, but to become named a crook covers the listing.

To begin with, I’ve offered individual, hand written inspections for my boy on numerous events and was permitted to cash them at that moment. It was a CASHIER’S look for significantly less than 10% of the total amount that I actually have on deposit using the lender. Used to do not request the check to become banked but to become transferred. Again, when they believe there might be an issue using the check, they're nicely inside their privileges to put on the check till transaction has been obtained. Nevertheless, in the place of deposit the check and contain the resources till it removed, Woodforest made a decision to contact me a crook and decline me support till I provide my boy to confirm that I’m not really a typical felony.

Arrive boy... inform the good woman that I am not really a crook.

Truly?!

Company: Woodforest Bank
Country: USA
State: Texas
City: Grand Prairie

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