Republic Bank Refund Department
IRS Refund Direct Deposit and Professionalism

I'dnot obtained my direct-deposit to my banking account about the 29th of Jan whilst the government mentioned I'd. I contact my bank, Zions Bank, plus they stated easily could easily get a following range for that direct-deposit and also have it sent or sent for them, they'll post-it towards the bill asap. I spoke to my tax preparer and he offered me Republic Lenderis phone number - I named Republic bank also it actually got me almost an hour or so simply to get somebody about the telephone, and that I was sent to techsupport. Tech-support moved me to Customer Support. A girl responded the telephone and that I informed her my scenario and he or she was downright rude and unpleasant with me. She kept saying himself, again and again, declaring I'd need to delay 1-4 Company times before I will get my return money. I, once more, described the problem and informed her what my tax preparer explained, and he or she began yelling at me within the telephone. I expected her often easily might please consult with her boss or perhaps a supervisor, and he or she kept declining. Lastly she stated, "Ya understand what ya fool, I Will let ya keep in touch with somebody who will let you know exactly the same specific point!" She set me about the telephone with among her co workers called Steve (after about 10 moments of putting me on-hold). Steve got about the telephone and questioned me easily was deaf, easily did not notice exactly what the woman before him said. I really could tell it had been among the folks from their call-center, and NOT AT ALL a supervisor. He eventually believed to me, "Ya understand what, 'Y' down!" and then he hung-up on me! I named Freedom duty again and informed Ryan, in the London, Kansas workplace, by what was stated and he stated he is been reading a lot of terrible reasons for people coping with them. He actually decided that they're really unpleasant individuals to cope with. Are banks really permitted to handle people like this??

Company: Republic Bank Refund Department
Country: USA
State: Kentucky

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