Enerbank USA
A great way of collecting extra interest!

Business & Finance

In May My husband and I replaced all of the windows in our home through Clearview Window Company in Valrico, FL. The company hooked us up with Enerbank USA in Salt Lake City, Utah. The loan gave us 1 year with no interest. The loan was for 5900.

Enerbank sent us a coupon book. We sent $1000.00 in Feburary 2009.in March we sent a payment of 161.43 In May we called to get a complete pay off total. The exact figure that I was given was 4038.57. We sent a check to them. I was totally confident that the loan was paid in full.

We recieved a letter in January the letter was dated on December that we owed 1814.49! We called Enerbank USA and the customer service person told us that when we sent in the 4038.57 it was 700.00 short. And that we owed 1114.49 for interest on the 700.00 that we did not pay before the 1 year deadline for no interest. The interest is acrueing daily!!! Why did it take so long for them to let us know!!!

We would have glady payed the amount if we had known the real pay off total. We depended on the customer service person to do their job.


Company: Enerbank USA
Country: USA
State: Utah
City: Salt Lake City
Address: 1245 E. rickyard Rd. Ste. 640
Phone: 8883901220
  <     >  

RELATED COMPLAINTS

EnerBank
Enerbank in utah zero % interest for one year is not true

EnarBank USA
Unfriendly, unprofessional, low quality of service

Enerbank USA
Told me i had a 5 year loan but it was 7 years. When i ran out of payments coupons they would not send me any unless i requested them because i was paying more than the loan was to pay it off quicker

Enerbank USA
Very rude and unprofessional

Enerbank
Hide what you owe, so that you're stuck paying interest

CashNet USA
Loan $500 interest $105.13 to be debited Feb. 11 only took interest unathorized extension new bal. $635.18 (new int. 135,18)

Dell
Ripoff and steals your money with partner DFS

5/3 Bank
Increased interest and time loan to be paid off

American Web Loan
I recieved a loan of $1000.00, the woman I had talked to did not say that the interest rate was gonna be 30% every 2 weeks. I have paying since Jan. They have taken out a total of 2100.00 with nothi

Citi Financial Retail Services
Ripped OFF by Rooms-To-Go Financing with Citi Financial!