Americas Servicing Company - Wells Fargo Home Mortgage
Wells Fargo Home Mortgage Wells Fargo run around, trying to steal property

I was layed off my job (after paying my mortgage for over 5 years on time), after finding another job, I applied for a loan modification with Wells Fargo Home Mortgage over 5 months ago. For over 5 months I have been getting the run around, with them losing paperwork, transfering me to different departments, requesting paperwork I have already submitted be resubmitted in different way (over 25 submissions) and over 50 phone calls. Finally, after 5 months a representative said that everything was submitted and that they could start working on modification, (the next day, all my paperwork was sent to the short sale department), and another representative said, we can't do anything until you call that department and have your paperwork sent back to the modification department, (and said it was their fault), so I did. Then after days of waiting for it to be sent back, another representative from the modification department said that all the documents were not correct and I needed the same documents sent in with more stuff on it this time and that the whole process would have to start over again. (The same documents were sent over 25 times, each time requiring something new, then it was approved, then it was sent back, needing more)... I am 100% convinced that they do not want to modify the loan, even though I make double what I made before I got layed off. They just want to steal my house! This is fraud, in it's worst form! Taking advantage of people! I truly believe that they don't want to modify loans, they just want to take them!

Company: Americas Servicing Company - Wells Fargo Home Mortgage
Country: USA
State: Iowa
City: Des Moines
Address: PO Box 10335
Phone: 8008489862

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