National City Bank
Violation of Privacy

On December 30th, my partner transferred a look at our Nationwide City Bank bank account in the Coldwater Department. We stay over one hour away and just go to the Coldwater department several times annually, if we're visiting his parents. Upon entering the building, he discovered our sibling-in law, Courtney (Yeakey) Turner, was a teller.

After making, we instantly named corporate to be certain that Courtney was not taking a look at our consideration without our acceptance, and breaking our privacy. Corporate educated people that Nationwide Area includes a 3-month background of worker login info, and documented that Courtney had looked over our consideration three times inside the past 3 months, as well as offered me the times of her violations

Corporate recommended that people contact her boss with this results. I talked using the supervisor, Michelle, and he or she mentioned she didn't understand the correct process for privacy violations and would need to contact corporate himself. Michelle called me later that same-day, and mentioned she talked with Courtney, and informed her our results and offered her a verbal caution. THIS IS ACTUALLY THE SHOCKER!!! Michelle told Courtney it had been US, breaking our solitude again!

Remarkably, we subsequently got a phone from Courtney's spouse, Jay Turner. He instantly started shouting obscenities at me! Today, being truly a teller, you CAn't tell anybody, actually your spouse, who're clients in the lender since that's a breach of solitude. Clearly, Courtney advised Jay anything, breaking our privacy again.

I wasn't pleased on the road this issue was managed in the Coldwater Department. It had been obvious that Michelle chose to control Courtney having a punch about the palm, when Courtney broke her first & most essential pledge like a teller, SOLITUDE. I named corporate and also the Saline, MI Department to record my disapproval of the control, or absence thereof, but because Michelle currently offered Courtney the spoken caution, nothing more might be completed until Courtney take a look at our consideration again.

Everybody I've spoken to, including additional banks and workers of banks, including my mom that has been a teller himself for 30 years, stated that evidence of a privacy breach is definitely an automated firing. Although not in the Coldwater Department, solitude mustn't be essential. Therefore, I'd to change banks, that was lots of function! Although not that it concerns significantly, since Courtney today understands all my own info including my revenue, debt, social protection number, ect.

MAIN POINT HERE: National City Bank is just a LAUGH in the Coldwater Department. It's clearly mismanaged. Please don't trust the Coldwater Department!!!

Company: National City Bank
Country: USA
State: Michigan
City: Coldwater

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