Capital One
Employees allowed to use credit files and phone lines to harass someone

Capital One Employees are allowed to use their system to invade individual credit files for personal purposes. One individual's particular problems resulted from a vindictive ex-wife who has made multiple inquiries into his credit, raising his ISAAC score and locating his place of work to harass him. She also made several harassing calls from Capital One in Fredericksburg, VA for over two years. Why? Because calls made from the Capital One trunk line can not be traced to an individual. More disturbing is the fact that when Capital One was approached about the problem, they did nothing about it.

So just remember this. If they are willing to shelter law breakers, what might they do to you! Boycott capital one!

Company: Capital One
Country: USA

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