Scottrade
Poor Business Practices

Business & Finance

I recently requested a sizable withdrawal from my Scottrade Brokerage Account. I called my local Scottrade office before Noon on Monday and was assured the Check would be "Issued" that afternoon from Memphis (130 miles from my house).

Long story short, I received the Check in the Mail on Saturday. The Postmark on the envelope (from their Pitney Bowes machine) was for that Mon. I have every reason to believe that check, and many others according to the local office manager, were purposely delayed to the direct benefit of Scottrade. I had noticed with past checks a steady increase in the length of time to travel across half a State to my door. But a 3 day delay before entering it into the Postal System is TOO MUCH.

Also, in a separate incident with the same Company, I was denied a confirmed trade, even though, I received E-Mail and Website confirmation of that trade. It didn't cost me any money, but I really question the reliability of their platform.

I just wondered if others have had similar experiences.


Company: Scottrade
Country: USA
State: Tennessee
City: Memphis
Site: www.scottrade.com
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