US Bank
Internet Banking Fee Scam
- 07-16-2009
- 16
US Bank took over from Bankrupt Downey Savings. I had internet banking for my CDs with Downey Savings, but US Bank said that I could not have internet banking unless I opened a Savings Account and placed at least $25 it it. I did that and was able to access my accounts online. After the first month, I notice that they had deducted $4 from my Savings account as a maintenance fee. My CDs apparently did not count towards the minimum balance even though they had a lot of money in them. So I called and closed the savings account, and asked for my $21 back (I gave up on the $4). I was told a check would be mailed to me. After three weeks of not getting the check, I called back. (Many minutes of on-hold waiting, of course). I was told that since I had the account for less than 6 months, they would confiscate all my money from the account. I asked to speak to a manager. I was told that the manager was "having computer problems" but would call me back. Guess what?!? No return phone call. Beware this scam!
Company: US Bank
Country: USA
State: Minnesota
City: Saint Paul
Address: P.O. Box 1800
Phone: 8008722657