TD Banknorth
Overdraft

I'll try to keep it short. There online viewing of transactions are NOT what their employees see. A week ago I got hit with an overdraft of $35, but if you look at my transactions on line in the sequence they provide, it never went negative. Talk to a rep and they say differently then I get a statement in the mail that details MY mistake? Why can't I see online what they see and are able to print out? Then this week I overdrafted because the deposits I made took 3 freakin days to go into effect. Finally, even the representative said well, we cover the big items first, then the smaller items. This is designed to maximize there fees. Regardles of time a transaction took place they do them in this order. If they had done it from smallest to largest it would have been $35 instead of $210. Finally they claim they mailed me a change in my bank and savings account requiring the balance to be above $100. $15 fee. If that had not been assessed from the previous month that I didn't know about that fee, then that first $35 overdraft would not have occurred and then the next $210 would not have occurred. I wish I could say I am done with the bank, but I have to wait for some checks to clear, then I am done. Not sure who to go to now? I hear Key bank is just as nasty.

Company: TD Banknorth
Country: USA
State: New York
City: Queensbury

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