Western Union
Faulty Service - Denied Refund

Business & Finance

Although operating aboard a cruiseship in February 09, I delivered my paycheque through Western Nation from Grand Cayman to my mom in Canada. Although she'd all correct paperwork, Western Nation wouldn't provide her the cash since it totalled over $1000 Canadian plus they can't released cheques for a lot more than $1000. There is no notice of the in Grand Cayman, on WU's site or the paperwork I'd. I tried calling places throughout my momis house, in addition to WUis customer support and also the broker at WU determined it'd not be feasible for my mother to gather the cash. Our income would need to be delivered back in my experience and that I was informed I'd be released a reimbursement for that service charge. They delivered it to Ohio (where I had been docked) and that I strolled to some WU department simply to be informed there they couldn't matter me cash whatsoever. On still another evening, I had been ultimately ready to gather my unique profit Puerto Rico. Nevertheless, the service-fee wasn't returned. The broker there named WU's workplace and that I talked to somebody there who stated a notice would need to be created directly into their primary office to be able to obtain the service charge returned. I delivered the notice in March 09. Upon returning property in June 09, there is however no response from WU. I named the WU customer support and was informed that on the digital types it confirmed my request refused with no notice continues to be sent. They've figured all that playing around, my cash being tangled up within their organization to get a week with no use of it, and also the cash never having the ability to be obtained is just a SUPPORT.


Company: Western Union
Country: USA
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