Tribute Mastercard
Closed my account for one late payment due to lost in mail St Louis Missouri

On May 5th, I mailed my payment at the local post office to Tribute Mastercard in their envelope. On May 15th, I noticed it had not been posted as a credit to my account, so I called them and was told it was never received, but to wait a few days to be sure. I then called back and did a payment by phone (which they charged me for) to correct the situation and filed a complaint with the post office.

I subsequently made an additional payment in June by phone, and I noticed my available balance was now ZERO. I called them and they said I needed to request for my card to be reinstated. So I did so by phone. I was told today that my account was permanently closed with no explanation. I have been a customer for 2 years and have never been late for any payment, and I always pay double or triple the minimum payment due. I was about to pay me balance down as I use this card for travel, but now they can wait until my attorney gets involved.

They are a crap company, rude foreign customer service people, and I may never pay them off. Let them take me to Court!

Company: Tribute Mastercard
Country: USA
State: Massachusetts
City: West Dennis
Phone: 5086946510

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