Market Street Escrow
Completely unprofessional, lazy and borderline criminal escrow services - BEWARE!

Watch out for this escrow company and under no circumstances should you use their services.

We placed an offer on a home which unfortunately needed too many repairs for us to confidently go through with the deal.

We come to find out that the listing agent (who was adamant about using her escrow company) is actually 1 of 5 employees here at rinky-dink escrow office.

As a side note, we also found that before our offer was accepted, the listing agent actually asked our realtor what race we were!!! I was astonished.

But my real complaint is with the unprofessional manner with which we we handled while in escrow with this company. Allow me to explain...

After applying undue pressure to hand-deliver a check first thing Monday morning due to the fact that an offer was accepted at 7:30pm on Friday night it took nearly 3 weeks to get a the escrow check back in the mail.

At which time, the names on the account did not match the name of the person that originally wrote the deposit in the first place.

When contacted about the error was highly evasive and unprofessional, taking several tries to even get someone on the phone, let alone a call back.

At this time we were informed that Donna, our escrow officer was busy and could not see us for the rest of the week. That we were to once again, hand deliver the errant check to get the correct one back.

This is barely within the confines of the law and constitutes some of the worst business practices I have ever seen from a firm whose job it is to take care of these issues.

Do not trust these people with your money.

Company: Market Street Escrow
Country: USA
State: California
City: Tarzana
Address: 18928 Ventura Blvd
Phone: 8184494500

  <     >