Certegy
Check denial

I went to Home Depot of Gallup NM and bought a storm d,, oor and wet vac writing a check for $302.77 asking if an out-of-state (Arizona) check was okay. They replied that was fine and accepted the check.

One week later back home I went to the Home Depot in Showlow AZ to purchase wood material to build a stoop for the new storm door. I wrote a check for $49.34 which was declined after the check-out girl spent 5 minutes on the phone in which she said she was being verbally abused by the person from Cetergy on the other end. I paid with a credit card and immediately called the phone number on the Cetergy card while still in the store. The person from Cetergy asked me for routing numbers and bank accounts on my check and after 10 minutes apologized and said a mistake was made. I told them what I thought of their service after she told me it was all for my own good, to keep from having Identity theft.

The following week I went to Lowes and bought some merchadise again for under $100, just to see if my check was okay now. My check was declined only because now I am on a black-list from Cetergy for telling them what I thought. Yes, we are in a Free Country with Freedom of Speech as long as we only direct it at the government and not private industries such as Cetergy.

Company: Certegy
Country: USA

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