Green Dot Corporation - Columbus Bank And Trust Companies
Holding my Money Hostage! Monoriva

On April 29, I'd hired an automobile from MONK Car Rentals in Seattle, WA. I had been on a holiday for 5 times there and also the only cash I'd was about the card. The CSR who helped me went my card three times, additionally for 3 wrong quantity totals. This positioned a hang on my card totaling 776.67. The particular overall was for 183.29. After I contact the vehicle rental business they instantly fixed the deal on the finish. I waited and noticed no cash attributed to my card. I named customer support at Green Dot. I had been informed by their CSR that after a pending agreement to get a vehicle rental deal has ended 200.00 you've to hold back 60-DAYS to get your hard earned cash back whether or not it had been not your problem. I requested to talk to a and was hungup on. I called back at mention to a different CSR who explained THE SAME once again. I requested to talk to a boss and was on-hold for half an hour. When the CSR camera back about the point I had been informed again from the boss exactly what the additional CSRis explained and there is no method for them to personally launch my resources. I requested to talk to a supervisor. I had been positioned on store and extra 45 MOMENTS after which was informed they'd need to consider my title and quantity and also have one-call me. No-call. I went as much as the Vehicle rental spot to examine the difficulty (how was I likely to place gasoline in the vehicle, how was I likely to obtain a resort, food and etc) the Vehicle rental business named Green Dot. These were educated exactly the same info I already understood. They also required to talk to a and was informed they might credit back one deal within the quantity of 150.00 and so I had some cash. Additionally they stated they'd have an accessible supervisor contact them-and myself to go over the problem. One hour later a supervisor named to express the same whilst the CSRis. No aid what-so actually and stated he'd have somebody from corporate contact me. It's May 13 no body has approached me and my cash continues to be on-hold. I've tried calling in several occasions and constantly obtain the same talk and hungup on. It's totally triggered a string of occasions because of me lacking some of these resources available. This really is totally out-of-line and it is not recommended at that time you buy this card. There's no administration you are able to truly talk to to obtain a quality and spiders in CSR who state the same point again and again. Therefore for 2 weeks they'll acquire attention on OUR cash and cost me 4.95 monthly for getting the card. Seem like much for you?

Company: Green Dot Corporation - Columbus Bank And Trust Companies
Country: USA
State: California
City: Monrovia
Address: P.O. Box 1187
Phone: 8774343578

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