JP Morgan Chase
Negative Business Practices

I've been a Pursuit charge card client for that previous year and also have been quick in spending my expenses to make sure that I don't spend “late fees” or “interest on balances”. I've had some previous difficulties with the bill of my charge card claims and also have turned to utilizing regular Perspective reminders to pay for my credit card debt.

The typical due date with this card around 23rd and 24th of the month. Envision my surprise after I recorded to pay for my statement nowadays (21 April) and also to discover that Pursuit has sneakily moved my cost deadline to 20th of May – efficiently receiving me $39 as late fees. I named Chase’s customer support quantity to obtain a reason. I talked to 1 of the customer support reps, May, who had been unaware, rude and argumentative. She was adament the late charges were legitimate since it was my problem which Pursuit wouldn't change any overdue charges whatever the factors. I had been annoyed with this particular basic day light theft and requested to talk to her boss. She moved me to some boss, Bob. Steve was just as ineffective as he seemed like he was studying a software and he offered me the typical plan absurd description that it's Chase’s plan not to change late charges (whatever the cause). It CAn't be the clients problem when Pursuit revises the customer’s cost deadline without telling the client ahead of time.

Anyway, following a few alternative phrases, I'd Steve stop my Pursuit associated creditcard. It's terrible to determine a international economic support business like JP Morgan Chase stooping to such underhand techniques to create $39 from the client. It's likewise undesirable that Pursuit might have this type of sub standard customer support group, with no oz customer support capability within their strategy.

It's appealing to determine that in occasions where some economic leaders have dropped towards the wayside, that Pursuit has selected in this way to create a quick-buck by taking and offending their clients so that as a result deliver them to Lender of America, Wells Fargo and Citigroup. I don't forsee Pursuit remaining after dark decade when they retain us these damaging business methods with no thought due to their clients.

Company: JP Morgan Chase
Country: USA

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