Hsbc
My credit limit was reduced by 1/3, and my interest rate was raised to 24.99%!

Without warning, HSBC decreased my credit limit by 1/3 and raised my interest rate to 24.99% And for what? I am never over the limit, never late, I pay more than the minimum, and keep the balance under 50%. Now, when FICO (what a joke) gets hold of my report, it will lower my score because I look maxed out. How fair is that to a good customer?

I called, and received the same info as everyone else apparently has been given. I was told this was a bank decision, not personal, and across the board, to all cardholders. I was also told I would receive a letter. Still waiting on that.

Well, I called and insisted on speaking to someone with English as their first language. I told this person that the suits at the top of their company wrecked their financial situation, and then passed the buck to the little guy to clean up the mess. I told her this little guy does not clean up after irresponsible execs. I paid off my balance in full and asked for the account to be closed, and while she did ask if there was any way I would change my mind, she offered NO incentive. Not that I would take it anyway, not from a company who treats their good customers this way.

I follow my credit closely, and if my FICO score was affected by these clowns they will hear from me! I feel sorry for folks who cannot pay off the card all at once and have to put up with this treatment for the duration.

Company: Hsbc
Country: USA
State: Illinois
City: Carol Stream
Phone: 8883332201
Site: www.accountcentralonline.com

  <     >