SeattleCoffeeDirect.com
Unauthorized Charges

Last November I ordered a "free sample" of Seattle Coffee Direct's nicro coffee, I just had to pay for s/h. I had a trial period, but I call to cancel the exact same week.in late December, 12/26/08 and early January, 1/2/09 I noticed there were debits to my account in the amount of $38.95 each. I had not received any other product from them since the free sample. I called the company requesting an explaination and requesting my money be refunded.in less than a week I received a notice from UPS that I had two packages from Seattle Coffee, I refused shipment and these products were returned. I contacted Seattle Coffee again informing them I had sent the product back, since I had already cancelled my subscription at the very beginning of the trial period and I had never placed another order, nor would I ever and I wanted my money refunded. I was assured I would see the credits to my account immediately, I have yet to have received any credits and I can't seem to get anyone on the phone. Is there anyway you can assist me and possibly others?

Company: SeattleCoffeeDirect.com
Country: USA

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