Wells Fargo NA
Deposit Missing From Account Until Customer Called, Number Left Out in Entry

I deposited a check & cash on 02.24.09 & it said on receipt that it was going to be credited on that date as well. Okay, so this morning my Business Debit card was denied! I logged into my account & there was no evidence of the deposit made the day earlier! I called the main Wells Fargo number and they asked if I was sure of my alleged deposit b/c they had nothing they demonstrated such. They could only open a 'research' on it but I had to talk to branch to see if they would credit my account. When I finally reached the manager she said she would have to call me back b/c she had to research or look up the information. When she called back she said everything was credited back what had happened is that when entering the deposit (who know where?) they left a # out & the system rejected it! So if I hadn't called it would have just been left like that! Oh plus I never got an apology or anything from her or the teller, just you got a credit!

Company: Wells Fargo NA
Country: USA
State: Texas
City: Burleson
Address: E Renfro
Phone: 8174265249

  <     >