First Franklin Loan Services / Home Loan Services / Merrill Lynch
First Franklin Loan Services / Home Loan Services / Bank Of America Lie deception harassing phone calls false promises faked concerne

For three months I have been trying to renegotiate before my arm came due.in said time I have been told "they don't renegotiate", been offered another ARM (but they said the term was not an arm), been told I won't qualify because I make too little to cover my bills then a month later told I have in excess of 2K a month left over and "would be able to afford a rate increase" (no new figures give and never in writing just aked to give quick numbers one day when they called when I was mowing the grass), and every time told not to hire someone or no need too once I did to renegotiate.

This is nothing new to what people have seen here before. Now the latest tactic was what i have seen done to another self employed person. Offering to help based upon income vs. Bill ratio. False hopes. I beleive the bait and switch and push people to the top of thier arm caps, mine 12%. Once there forclose and get the quick monies, better to bleed people dry then label them as a "toxic asset" then sell the loss off to the tax payer. Since this company is owned by bank of america one has to wonder really why would they attempt to help people stay in thier homes, I have repeatidly told them I want to retire here and would love a fixed 6 mortgage, and what risk would they have with someone who has never missed a mortage payment and 700 credit score.

Lastly, I was told yesterday I would need and attorney to get any records of our conversations once I learned they have everything in detail written down, dates and fairly detailed call history. The kicker, they have no idea why I have problems with them because they "help people all the time and have satisfied customers". I thought it was me till I found this site yesterday.

Company: First Franklin Loan Services / Home Loan Services / Merrill Lynch
Country: USA
State: Pennsylvania
City: Pittsburgh
Address: 150 Allegheny Center Mall
Phone: 80034664378

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