FSNB, Fort Sill National Bank
FSNB, Fort Sill National Bank Bad Customer Service and inaccurate transactions

I just signed up for this account and I am already terribly concerned. I called to get my available balance. I made a gas purchase that shows up as a 75 dollar debit. Not a problem. I understand that some place a hold for gas purchases. My gas purchase was 36 dollars. Apparently that is a problem. The bank still has not credited the balance to my account. It still looks like I have made a 75 dollar gas purchase and the dim-witted customer service rep was unable and unwilling to explain why this happened. They did not and apparently will not correct it. She told me I should check my ledger for my balance.!!! Wtf!!! I can check my ledger all day long, but that doesn't mean that thier records are correct! How in the heck am I supposed to reconcile my transactions. They have no idea what they are doing and need to get out of banking!

Company: FSNB, Fort Sill National Bank
Country: USA
State: Tennessee
City: Hermitage
Phone: 8007494583
Site: fsnb.com

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