Fifth Third Bank
Overcharged

Business & Finance

I had received a phone call from one of the girls who worked there trying to get me to get a credit card. I told her I did not want. After that conversation a month or two later another girl called me once again i advised I did not want a credit card. She tried telling me how good it was. I told her again not interested. She then continues to tell mte well if i get it in the mail just to cancel it. I told her again very stern and now upset i did not want it. I then hung up. Several days later I got that credit card i did not want. With a 20,000 limit. SO i called their manger was useless not wanting to help. Called their 800 number spoke with loss prevention who advised me when that girl called in my credit app she said how excited i was which was marked down. At that point i was livid. SO I filed a police report and the manager told the police that he believed his worker over me no matter what proof i provided including witness's. Needless to say I was told by one of their other workers that no one there likes her except the manager cause she gets all these application. BUT she is doing it illegally. Illinois state law says what she had done by getting my credit report and filing the false application to get me a credit card and her a bonus at work is illegal and a class a misdemeanor. To me i see it as Identity theft since i never gave her approval to run my credit report or file an application I never approved nor did i sign!!! There management even seeing how much money i took out did not wish to do anything including firing her. I had to file a compliant with LISA Madigans office which i was thrown form state to state. At some point the fifth third bank finally contacted me and took that off my credit report and apologized. To me that was not enough the cicero branch where this occurred still has never contacted me to tell me what happened after their investigation nor did they ever apologize. Be ware of their identity stealing employees!!!


Company: Fifth Third Bank
Country: USA
Site: 53.com
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