ClassMates.com
Unauthorized billing
- 12-07-2008
- 13
I signed up for a 3 month membership. At the end of the 3 months, they signed me up for another membership. We exchanged some emails, but it boils down to this. They say I agreed to let them auto renew the membership and they are not going to return the money. We should begin urging Congress to stop this deceptive practice. Classmates.com could have included anything in their fine print, but the spirit of the agreement was a one-time 3 month deal and nothing else. Reputable companies like GoDaddy.com advises you numerous times that a membership is going to be auto-renewed and give you many opportunites to opt out. There should be a law making prior notification a mandatory practice.
Company: ClassMates.com
Country: USA