Fifth Third Bank
Stealing money from our accounts - unfair fees

I realize all banks charge fees, but 5/3 has topped the charts for unfair banking practices. They have enacted policies that virtually guarantee overdrafts. If it was just me I would feel more guilty, but literally every person I have ever talked to who has banked with 5/3 has stopped banking with them because of their "miraculous ability" to force our accounts into overdraft.

The most recent story in my case is $296 in fees for what is legitimately an ending balance (on the web page!!!) of $-4.64. $4 in the hole and they managed to charge $296. When I disputed this they have a very elaborate way of explaining why the money I deposited actually was not ready to be used and why they took out money against my bottom line for funds that actually hadn't been used yet, but were GOING to be used in 3 days. Then, as if that alone wasn't deceptive, they have a policy of paying the "largest" transaction first. Then all of the smaller transactions, thus insuring the highest possible amount of fees.in my case, the ultimate irony is the largest amount which they paid ($400), they then proceeded to return. Thus - they charged me $296 in fees for funds that were not available, THEN, they returned the funds they took out to make them available again.

I CAN NOT get anyone to work with me on this issue and I'm pissed. 5/3 must go under. I suppose I should have known not to bank with a bank who can not write fractions properly, but still, this is rediculous.

Company: Fifth Third Bank
Country: USA
State: Tennessee
City: Nashville
Address: 424 CHURCH STREET
Phone: 6156873100

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