Advanta Bank
Terrible customer service
- 12-01-2008
- 7
I got a Credit card (samll business) from Advanta Bank in May 08, caught by VERY attractive offer on balance transfers (0% for 15 mo) and good rate on purchases (7.99%).in Sept I received a GENERIC amendment to CC agreement bumping my rate to 26%. Customer service - including supervisor - claim this is based on an individual review of my credit rating, income/debt ratio and payment history...
YET all the above are excellent: I've been paying more than min payments on time or early -EVEN THOUGH PAYMENTS Go towards the INTEREST -FREE section of my total balance due...- They must be in financial trouble and trying to get more cash from us or they are truly abusing the system and their executives should be in JAIL.
I conquer with Fred in LA (posting 359279) and wish I could contact him but there is no contact address in his posting.
Company: Advanta Bank
Country: USA
Site: advanta.com