Wachovia
Overdraft fee scam

We bank with Wachovia (although not for much longer). We had a $75 balance when 4 transactions went through. The transactions were for the amount of $68.15, $42.85, $14.27, $2.06.

Instead of deducting in the amount processed, they deduct in the highest amount first on down. We had enough money to cover the lowest 3 amounts, the 3rd amount went through first though, making the other 3 bounce. We were charged $105 in overdraft fees.

We called Wachovia, first the local branch. The lady said since it was not a banking error, there was nothing she could do. She told us to call the 1800Wachovia number. We talked to one lady, she said there was nothing she could do. She forwarded me to her 'supervisor' named Chad. He said that there was nothing he could do, the system is set up that way. I tried to speak to his supervisor and he said he didn't have one. He then forwarded me to an address to complain. I told him their system was flawed, he didn't agree.

We were trying to find someone to talk to that understood what we were saying and to get help with. Right now we are only bringing home $170 a week, and after these transactions this is one entire paycheck for us. I don't understand how a company can get away with doing this. They told us we were over drafted, but we had enough money in there for the three transactions we were charged for! Yes, one would have bounced, we would have been fine with paying the 1 over draft fee, but not all 3 of those that would have cleared. (Before anyone says 'oh, don't spend it unless you have it.' The $68 transaction came early for the first time since we had the account, we had just deposited money to cover the $68 the day before it was suppose to come out, yet it came out early anyway.)

Wachovia is ripping off their customers with this scheme. We are out one entire paycheck because of this, we are not rich, we cannot afford $105 out of a paycheck because that is 85% of the entire check for us.

Why are banks getting away with this? We had money to cover all but one of the transactions, yet they charge us anyway.

Company: Wachovia
Country: USA
State: Georgia
City: Gainesville
Site: wachovia.com

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