Hydroderm
Unauthorized billing

Product was ordered on line and delivered within the stated time frame. I was dissatisfied with the product and returned the unused portion as required to cancel my membership. I contacted the company by phone to insure that I would not be charged the 90 dollars for a two month supply. I was assured by two different supervisors that I was be excluded from any further deliveries or charges. I did not receive any additional shipments (I did not want additional shipments), but I was charge $90.93 cents. I contacted my bank, filed a claim but ended up still having the above amount subtracted from my checking account. I also filed a claim with the Better Business Bureau of Culver City. If this problem is not rectified, I will have to close my bank account&this is extremely frustrating.

Company: Hydroderm
Country: USA
Site: hydroderm.com

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