Nuvell Credit company
Haressment, violation of FDLA

Business & Finance

I have been repeatly harassed and abused by Nuvell, they refused and ignored my certified letters demanding a copy of my contract and payment history when they are collecting my funds and not applying to my account. They ignored over 5 letters. 15 faxes and had to have my phone shut off because they called 20-30 times per day when in Jan they changed my due date, I've been threated, they harassed my sick eldery mother who lives in another state and has nothing to do with me nor my bills. They have tacked on over $400 in charges because they refuse to admit thier mistakes, one girl who I hung up on 6 times in less then 10 minutes told me unless I have a letter in writing they can say and do whatever they want and will take my truck and leave me stranded on the side of road. They called my eldery mother and threaten her if I didn't pay we would both be going to jail as they reported my truck as stolen property, even though I was not having the vehicle repossess, and she knew my reabouts. They would start calling her at 7am till 9pm non stop. They will not give me a contract showing why I paid $15,987 for a vehicle and they have it set up for $25,000 something. I updated my new banking information and they put the payment thru my old account on 4 separate times for a bounced check fees of $138. Whether they get the payment before the due date they charged an additional $25 each month, they now have my credit as late pays each month even though I'm current and now the past 3 months I've had to send in my payment by certified mail becuase they will not allow me to pay thru the internet and have deposited the monthly payment and are showing no payment, bank statments shows when they took out the payment, I have ignored the last 3 certified letters in regards to correcting my account and refunding the incorrect billing to my account and repeatly ignored by mail, certifed mail and fax and phone a copy of my contract so that I can get it to a lawyer and sue them.


Company: Nuvell Credit company
Country: USA
State: Tennessee
City: Memphis
Site: nuvellfinacialservices.com
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