Hydroderm
Unauthorized charges

Business & Finance

I ordered online what I thought was a "free trial", when I received their products there were invoices enclosed saying that I would be billed $69.00 and $47.00 respectively, but if I returned the product within 30 days I would NEVER be billed. So, I called to complain and they said their computers were being worked on. So I called everyday and they had the same excuse. So, after a week I called and they said that I didn't need an "RMA" number to return the product, to just write the Order ID numbers on the envelope and they would accept the return. Then I got my bank statement and they CHARGED ME! Now when I call the number it is always busy, or you get an automated voice and then get automatically cut off. I've reported them to the BETTER BUSINESS BUREAU but have yet to get a reply from this company. Do not order the free trial - it is a rip off!!!


Company: Hydroderm
Country: USA
Site: hydroderm.com
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