Pure Acai Berries
Scam charges

I read the complaint about the person that tried ACAi Berry free Trail for $3.99. I did the same thing, but I also read their terms. I called after 7 days, (you should have 10 days to cancel this membership). Finally after 37 minutes of music, a customer service rep answered, when I told him that I wanted to cancel further shipments and billings, he was extremely rude and started to argue that this product was already ready for shipments. He finally told me, "Okay I canceled your membership" and hung up. So I called again the next day and gave up after being on hold for 39 minutes. The next day I gave up after being on hold for 34 minutes. Finally, I stayed on the phone until I finally got someone. This person did not see my cancellation and again started to argue with me. Finally, he agreed to cancel my membership. Sever days later, I learned that only the shipment was canceled and my credit card was charged $89.31. Now I have to deal with this charge. But since they do not answer their phones, my credit card people are handling this. So I believe they do not answer their phones promptly so that people can not cancel their orders. What a rip off!

Company: Pure Acai Berries
Country: USA

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