Southeast Toyota Finance
Excessive wear and use charges

My partner and that I named setf and got a benefit sum in June after which switched our Tundra in on July 20th to Autoway Toyota. We named setf and informed them that people had certainly switched within the Tundra and secrets and shipped them the benefit sum they had provided us.

In August, we were still being shipped expenses. We returned towards the dealer who'd never named setf to choose the Tundra. We insisted they call. Today we were being billed to get a useless battery (extreme use and use costs) since the automobile lay for 2 weeks.

Both dealer and setf were educated the Tundra and secrets were switched in and setf cashed the benefit check July 25th.

Whenever we got calls from setf about spending the personality charge, we were informed various things from exactly what a repetition from the diverse division informed us. Whenever we requested to keep in touch with a particular repetition we were informed that people weren't permitted to.

They're extremely disorganized plus one repetition lets you know something and another repetition lets you know another thing. I've never had such poor customer support in my own life. It was our next rent with setf therefore we were really surprised to become handled in this way.

I believe we deserve greater customer support than that Toyota. Would you like to keep repeat clients or not?

Dana and Mary Lou Marcel

Company: Southeast Toyota Finance
Country: USA
Site: setf.com

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