Juniper Bank
Rip off

Juniper is the credit card for Frontier Airlines frequent flier. I have made many complaints to Frontier and Juniper to no avail about how bad the bank, credit card, and treatment is from Juniper or Barclays as they are now. Customer service is rude as are the supervisors which for sure reflects upper management. Some of their tricks are to label a payment "nonconforming" so that it is handled longer and therefore generates late fees and interest; transfer you to their headquarters customer service which is no better than regular customer service; mail statements first class that take 10 days to reach someone and then any reverse USPS mailing also first class takes another 10 days on a 21 day grace period&guess what happens every time—late fees and interest. When you pay on transactions without "their" envelope it's a non-conforming payment. When you pay without an official printed statement returned to them, it's a non-conforming payment. I finally canceled my card and my peace of mind has tripled. I will never ever work with Barclays or Juniper.

Company: Juniper Bank
Country: USA
Site: juniper.com

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