Infibank N.A
Infibank infibank credit card holders beware!

Infibank customers beware!!! I have been a credit union member for 18 years and my CU switched to Infibank a couple years back for their credit cards. I have NEVER been late with Infibank (or any account for that matter), have a credit score of over 760, and always pay more than the minimum amount.

I was out of the country on vacation and forgot to schedule my payment. Upon return, I paid the account and it posted 7 days past due.infibank raised my APR to 29.49% (from 0.00%). I inquired whether they would lower even to my purchase APR of 11.9% and they say no that the terms of the agreement say they "CAN" change the APR if I was past due. Mary, a CSR Supervisor refused to assist me and had a "careless" attitude. I find this OUTRAGIOUS! I definitely am paying them off — no bank unwilling to compromise or be understanding and charging that high of an APR deserves my business!

Company: Infibank N.A
Country: USA
State: Nebraska
City: Omaha
Address: PO Box 3696
Phone: 8778758075

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